Online Medical Consultation

Get an online medical consultation for non-emergency health concerns. Choose a written family medicine question or book an available specialist consultation depending on the type of medical help you need.

Two consultation pathways: Dr. Albana Greca is available for written general medical questions through PayPal and WhatsApp, while specialist doctors are booked according to their available appointment schedules.

What Is an Online Medical Consultation?

An online medical consultation allows you to discuss a non-emergency health concern with a doctor remotely. Depending on the service, this may involve a written medical question or a scheduled online appointment with a specialist.

Online consultation can be useful when you need help understanding symptoms, medication questions, diabetes or thyroid concerns, laboratory results, follow-up issues, or whether your situation may require an in-person medical assessment.

Emergency warning: online consultation is not suitable for chest pain, stroke symptoms, severe breathing difficulty, fainting, severe allergic reactions, heavy bleeding, severe dehydration, confusion, loss of consciousness, or another potentially life-threatening condition. Seek immediate emergency medical care.

Choose the Type of Online Consultation

Family Medicine Question

For general medical concerns, symptoms, medication questions, prevention, blood pressure, and non-emergency follow-up questions.

Doctor: Dr. Albana Greca

€15

Pay securely with PayPal and send your written medical question privately through WhatsApp.

Ask Dr. Albana Greca

Endocrinology Consultation

For diabetes, thyroid disorders, insulin resistance, hormone-related concerns, and specialist endocrine questions.

Doctor: Dr. Ruden Cakoni

Specialist availability varies. Choose an available consultation time through the appointment system.

Check Specialist Availability

Diabetes Consultation

Discuss HbA1c, blood sugar readings, diabetes medicines, insulin, prediabetes, diet, and other diabetes-related concerns.

Specialist diabetes consultations are arranged according to endocrinology appointment availability.

View Diabetes Consultation

Lab Results Review

Get help understanding glucose, HbA1c, cholesterol, thyroid tests, liver and kidney results, CBC, urine tests, and other laboratory reports.

From €20

Review My Lab Results

How an Online Medical Consultation Works

Choose your medical service.
Select family medicine, endocrinology, diabetes, or lab result review based on your main concern.
Choose written consultation or appointment.
General written questions with Dr. Albana use PayPal and WhatsApp. Specialist consultations use the appointment system.
Provide your medical information.
Include your age, symptoms, medical conditions, medications, test results, and your main question.
Receive medical guidance.
You receive either a private written response or attend the specialist consultation you booked.

What Can You Discuss During an Online Consultation?

General Symptoms

Fatigue, dizziness, mild gastrointestinal symptoms, headaches, blood pressure concerns, medication questions, and other non-emergency issues.

Diabetes

Fasting glucose, after-meal readings, HbA1c, prediabetes, diabetes medicines, insulin use, and lifestyle questions.

Thyroid and Endocrinology

TSH, FT4, FT3, thyroid antibodies, thyroid medicines, insulin resistance, hormone concerns, and endocrine laboratory results.

Laboratory and Medical Reports

Blood tests, urine tests, cholesterol, liver and kidney function, CBC, thyroid tests, glucose results, and other common medical reports.

Written Medical Question or Scheduled Appointment?

Not every medical concern requires the same type of online service. A straightforward general medical question may be suitable for a written response, while specialist problems may require a scheduled consultation.

For Dr. Albana Greca, patients can submit non-emergency family medicine questions through the written question service.

For endocrinology and other specialist consultations, patients should first check the doctor’s available appointment times. This helps ensure that a specialist consultation is booked only when the doctor is available.

What Information Should You Prepare?

Before submitting your question or attending your appointment, prepare your age, current symptoms, how long the problem has been present, medical conditions, medications, allergies, recent measurements, and relevant test results.

If your question involves blood sugar, include whether the reading was fasting, before meals, after meals, or random. If your question involves laboratory results, send the complete report whenever possible.

Online Consultations Have Important Limits

A remote consultation cannot replace every in-person medical visit. Some symptoms require physical examination, diagnostic testing, imaging, urgent laboratory work, or hospital care.

The doctor may recommend local medical assessment if your condition cannot be safely evaluated remotely.